Privacy policy

We take the protection of our website users’ data very seriously and are committed to safeguarding the information users provide to us in connection with their use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through your use of our digital assets when you access our services via your devices.

Please read this Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read this policy, fully understand it, and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your consent to this Privacy Policy and any amendments thereto.

In this Privacy Policy you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • With whom we share the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the Privacy Policy

What data do we collect?

Below is an overview of the types of data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“Non-personal Data”). Non-personal Data does not reveal the identity of the person from whom it was collected. Such data mainly consists of technical and aggregated usage information.

  • Individually identifiable information, i.e. any information by which you can be identified or reasonably identified (“Personal Data”). Personal Data we may collect through our services may include information requested from time to time such as names, email addresses, postal addresses, phone numbers, IP addresses, and more. Whenever we combine Personal Data with Non-personal Data, we will treat it as Personal Data as long as it remains combined.

How do we collect data?

We collect data in the following ways:

  • We collect data when you use our services. When you visit our digital assets and use our services, we may collect, record, and store usage, session, and related information.

  • We collect data that you provide to us directly, for example, when you contact us via a communication channel (such as an email with a comment or feedback).

  • We may collect data from third-party sources as described below.

  • We collect data that you provide when you sign in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

  • To provide and operate our services

  • To develop, customize, and improve our services

  • To respond to your feedback, inquiries, and requests, and to provide support

  • To analyze demand and usage patterns

  • For other internal, statistical, and research purposes

  • To enhance our data security and fraud prevention capabilities

  • To investigate and enforce our terms, policies, and applicable laws, regulations, or governmental requests

  • To send you updates, news, promotional materials, and other service-related information. You may choose whether to continue receiving promotional emails by clicking the unsubscribe link in such emails.

With whom do we share this data?

We may share your data with service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, shipping, customer support, etc.).

We may also disclose your data under the following circumstances:
(i) to investigate, detect, prevent, or address illegal activities or other misconduct;
(ii) to establish or exercise our rights of defense;
(iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public;
(iv) in the event of a change of control of our company or any of its affiliates (e.g., by merger, acquisition, or purchase of substantially all assets);
(v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers) for business purposes as appropriate;
(vi) to collaborate with third parties to improve your user experience.

For the avoidance of doubt, we may transfer, disclose, or otherwise use Non-personal Data at our sole discretion.

Cookies and similar technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These Tracking Technologies may allow third parties to automatically collect your data to enhance your navigation experience on our digital assets, improve their performance, and ensure a customized user experience, as well as for security and fraud prevention purposes.

Without your consent, we will not share your email address or other Personal Data with advertising companies or ad networks.

Where do we store the data?

Please note that our company and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process all Non-personal Data that we collect in various jurisdictions worldwide.

How long do we retain the data?

We retain the data we collect for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.

We may correct, complete, or remove incomplete or inaccurate data at any time at our own discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform that enables us to offer our services. Your data may be stored through our hosting provider’s data storage, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) requirements as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of any data you upload, publish, or otherwise share with us or others.

For this reason, we encourage you to set secure passwords and avoid providing us or others with sensitive information that you believe could cause you substantial or irreparable harm if disclosed. Since email and instant messaging are not recognized as secure forms of communication, we request that you do not share confidential information through these communication channels.

How do we handle minors?

Children may use our services. However, if they wish to access certain features, they may be required to provide certain information. Some data collection (including data collected via cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data from a child, we will provide notice and obtain parental consent in accordance with applicable law.

We do not condition a child’s participation in any online activity on the child providing more contact information than is reasonably necessary. We use the data collected only in connection with the services requested by the child.

We may also use a parent’s contact details to communicate about the child’s activities in the services. Parents may review the data we have collected from their child, prohibit further collection of their child’s data, and request that any data collected be deleted.

To view, update, or delete your child’s data, please contact us. To protect your child, we may require proof of your identity. We may deny access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.

Use of Personal Data

We will use your Personal Data only for the purposes set out in this Privacy Policy and only if we are satisfied that:

  • the use of your Personal Data is necessary to perform or enter into a contract (e.g., to provide the services themselves or customer support/technical assistance);

  • the use of your Personal Data is necessary to comply with legal or regulatory obligations; or

  • the use of your Personal Data is necessary to support our legitimate business interests (provided this is done at all times in a manner that is proportionate and respects your privacy rights).

As an EU resident, you may:

  • Request confirmation as to whether or not Personal Data concerning you is being processed and access your stored Personal Data and certain additional information;

  • Request to receive Personal Data you have provided to us in a structured, commonly used, and machine-readable format;

  • Request the correction of your Personal Data that is stored with us;

  • Request the deletion of your Personal Data;

  • Object to the processing of your Personal Data;

  • Request the restriction of the processing of your Personal Data; or

  • File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

In providing the services, we may transfer data internationally to our affiliates or other third parties from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your Personal Data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of protection of Personal Data is in place. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure adequate safeguards are applied so that the risk of unlawful use, alteration, deletion, loss, or theft of your Personal Data is minimized, and that such third parties act at all times in compliance with applicable laws.

Rights under the California Consumer Privacy Act (CCPA)

If you are using the services as a California resident, you may have the right under the California Consumer Privacy Act (“CCPA”) to request access to and deletion of your data.

To exercise your right to access and delete your data, please see below for how to contact us.

We do not sell users’ Personal Data for the purposes and intents of the CCPA.

Updates or changes to this Privacy Policy

We may revise this Privacy Policy at our sole discretion from time to time, and the version posted on the website is always current (see “Effective Date”). We encourage you to regularly review this Privacy Policy for any changes. In the event of material changes, we will post a notice on our website. Your continued use of the services after being notified of changes constitutes your acknowledgment and agreement to the changes to the Privacy Policy and your consent to be bound by the terms of such changes.

Contact

If you have general questions about the services or the data we collect about you and how we use it, please contact us at:

SEVAR Studios - Hila & Wana Limar GbR
Walter-Schmedemann-Straße 19
22419 Hamburg, Germany
Email: support@sevarstudios.com